“I don’t like all this paperwork,” said one of my course participants ”
“OK, so would you like to tell us your reasoning?” I asked him.
“Well, it will slow the project down if I have to all of the things you mention. I want a quick delivery and I won’t get it this way”
“Let’s examine this with the entire group.” I asked them an open question: “What if anything, is the value of project management paperwork – i.e. templates.
Comments are below:
1. I can see the value of the business case template as it will allow us to check that the original reasons for starting the project are current.
2. One of the key learning points for me is the stakeholder management process. I have done stakeholder analysis in my head but this means I miss people out. Hardly surprising things go wrong. A template will really overcome this issue.
3. The PID (project initiation document) is like a stake in the ground – it can be used to help market the project alongside check we are still on track
4. How can you identify and effectively manage project risks if you do not write them down?
5. If you don’t write down what you are doing, how do you monitor?
I could see the body language of the person raising the issue was not very positive so I asked him for any further views. He was not convinced.
I told him and the rest of the course a story told to me a few months ago from a woman on a project management course. She was only on the course because the project manager had gone off ill and left no paperwork at all. No one knew where he had got to in the project (the sponsor was culpable here!) and the lack of paperwork effectively meant starting again.
She suggested that she will never know how much time was wasted but wasted it was.
There was resigned acceptance from the person who raised the issue. What is your view on the usefulness of project management paperwork?