Category Archives: project management

templates1

“They make it easier to keep track….”

I had an interesting conversation last week with someone who had used our project management templates. This person had seen the templates, downloaded the templates and used them. She was really pleased with them and wanted to feedback that: ….it makes it easier to keep track of the project I can protect myself and the project team We can measure … Read More >

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Gold Star award

Recognition; it’s such a powerful tool

I took a rest and for some background noise, put the TV on. The programme was Undercover Boss. (For a full description of the programme go to http://en.wikipedia.org/wiki/Undercover_Boss ) This episode was based around a Calgary Transit where the boss went undercover to discover how the company was doing. I caught the last 10 minutes. It was fascinating. I was … Read More >

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argument quote

Are you always thinking customer care in your projects?

It was a bad afternoon. I had three arguments on the phone. Two were with banks and one with a utility company. I put the phone down about 4-15 pm feeling exhausted and not happy. I decided the best therapy was to go for a walk and I enjoyed the sun of North London. It struck me part way through … Read More >

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Top 10 button

Which are my top blogs?

Last week I gave you my reflections on writing 400 blogs. I met someone who read the article and she asked me which blogs were my top 10 (in no particular order). I suggested a few and then thought: I’m not too sure about this. So, after a bit of research here they are. They are linked to the original … Read More >

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Airport terminal

How many of your projects follow this learning route?

Five years ago the press had a field day: Disastrous Opening Day for Terminal 5 British Airways reveals what went wrong with Terminal 5 Technical glitches hit Terminal 5 opening Rebuilding of Terminal 2 started in July 2010 and will re-open in June this year. The bosses of Heathrow are as you could imagine ‘cautious’, and are looking quite carefully … Read More >

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Thinking figure

What do you need to change to be more effective?

“I really feel restricted by the internal processes here.” That is how a fairly long conversation started. This was a project manager who was trying to short circuit what he saw as the bureaucracy, but he was ‘having some issues’: He had not got the project team ‘with him’ – some of them complained to me that they did not … Read More >

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