“This is a key strategic project which is not being delivered, Ron.”
“You are the sponsor so do you know why it is not being delivered?” I asked him.
“I think the project team are not up to the mark.”
“That is a strong statement,” I said. “I believe you selected them. What makes you say that?”
“Yes, I did select them. But, they keep missing deadlines, the quality of what they are delivering is not that good and they do not seem very committed.”
I checked out what this meant. “So you think the project team are not going to deliver this project effectively?”
“Got it in one!”
“Tell me, who is in the project team?” He gave me the names of 3 people. “These are 3 experienced people aren’t they?”
“They are experienced, but they are not delivering”
I asked him how much time they spent on this project.
“Around 2 days per week each” was the reply.
“So tell me what will be the impact of not delivering, delivering late or going over budget?”
“Huge! We will be financially penalised by the client. This will impact on the profit margin and there will be a tightening of belts all round. As I said, this is a key business project which must be delivered”
“So let’s get this right. You have a key organisational project that is business critical?”
“You have a part time team delivering this business critical project?”
“Er yes, you are right. They are part time.”
“If it is so critical to the business, shouldn’t it be staffed accordingly”? I asked. “How can this team deliver when most of their time they are involved on other day-to- day activities? They are spending more time off the project than on it. This is either business critical or it is not. So, if this is to be delivered on time, to budget & with the right results then what do you need to do?“
The silence was very strong. A broad smile broke out over his face and he said: “Looks like I need to look at this in much more detail. Thank you. You have been more than helpful!!”