During a discussion with a client it suddenly hit me. Here we were talking about improving project management in the company but what was staring us in the face was the need to have a driver; the vehicle had no one steering it!
The driver was senior management. They were too busy; they failed to engage with the new project management processes. They wanted and expected delivery of the agreed agenda but took little part in ensuring projects were well sponsored – in some cases there was a complete absence of sponsorship leaving project managers floundering. In addition:
• project monitoring was not seen as essential to project success
• project boards got bogged down with low level detail
• expected delivery dates were far too optimistic with resources available
Do not get the impression that the company was not delivering against projects. It was. However, it could have delivered a lot quicker and easier if senior managers only played their part.
Senior managers failed their driving test!