”It’s the way you tell ‘em”……allegedly said by the late Tommy Cooper.
How do you tell ‘em? How do you communicate information in your projects and how effective are you?
A survey by my company, Project Agency shows that nearly 70% of project managers who have been our project management raining courses felt that project communications were poor or very poor – an interesting statistic as they are the ones who should be trying to make them effective.
When we went on to discuss communications in more detail the majority said they disliked email as a means of communicating. Why? “We receive too many.” In many cases over 75 per day with some receiving 100-150 per day.
Here’s the sting in the tail! When asked what method they mainly used to communicate they said…..e-mail!
When we looked at alternative methods of communicating it was obvious that some people put very little time into developing an overall communications strategy for their projects.
Those involved in change management projects (a significant proportion) said they faced a number of challenges introducing change. When I made the link between the need for excellent communication and change there was a slow realisation that more time and effort and different channels of communications should be used.
• What about you? How do you tell ‘em? Is this effective?
• Do you just use one main method of communicating? If yes, what other methods would produce better results or the same results with less effort?
• Introducing change? Do you need to be more effective with your communications?
Maybe time for action!